Terms and Conditions

Online Giving

The “giving” page is provided as a convenience to church members and friends who regularly give to support Southland Church and its ongoing activities in the community.  If you are a visitor to our website you are welcome to make a donation but  should feel no obligation to make a financial contribution using this online facility.

Conference or Event Registrations

Online bookings and payments for conferences are processed using Event Espresso and paid for by credit card via our secure gateway.  Registered delegates will receive an e-ticket via email to be produced upon entry to these events.

Southland Store

Products available through the “Southland Store” are paid by for by credit card via our secure gateway.  Online purchasers will receive a receipt via email.  For all “virtual” downloaded products the purchaser will also receive download instructions via email.

Types Of Credit Cards

We currently only accept VISA and MASTERCARD cards that are issued in Australia.


You will receive a receipt via email confirming your transaction.


All online transactions from Southland Church’s website are processed in Australian Dollars (AUD).

Payments & Security

Your personal and credit card details are collected and processed via SSL (Secure Sockets Layer) using industry standard 128 bit data encryption. Our payment form is on an encrypted  and secure server and payments are processed by eWay in compliance with the PCI DSS (Payment Card Industry Data Security Standard) for accepting credit card payments online.  If you have any questions regarding our security policy, please contact Southland Church via our contact us  page.

Refund Policy

Online Giving –

Please check carefully with all giving or payment amounts prior to completing your transaction.  We do not normally give refunds if you simply change your mind.  However, if you believe an error has been made in connection with processing of an online donation, please contact Southland Church immediately via our contact us page.

Conference / Events Registration –

Refunds will not be given if  registration is cancelled within 14 days of the start of the Conference or Event.  All refunds are subject to a $10 , non-refundable, surcharge to cover online transaction fees and administration.  Refunds should be requested via the contact us page or by phoning the Southland office on (08) 8374 2022.  Refunds will be made to the credit card used to pay for the original registration.

Southland Store –

All products are warranted against faulty production or workmanship for a period of 12 months unless otherwise stated.  Refunds may be given on virtual downloaded products if the product failed to download or could not be otherwise delivered.  Refunds or exchanges on physical items may be given, at Southland Church’s discretion, if products are faulty or the description of the product does not match the actual product or the product does not function as intended; in this case return postage is the responsibility of the purchaser.  Refunds should be requested via the contact us page or by phoning the Southland office on (08) 8374 2022.  Refunds will be made to the credit card used to pay for the original purchase.